Terms and Conditions

Welcome to HQ Water Solutions. By accessing or using our website, submitting a form, scheduling service, requesting a free water test or consultation, or otherwise interacting with us online, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use this website. HQ Water Solutions’ site includes service information, contact forms, scheduling options, and consultation requests, so these terms are written to cover those uses.

1. About HQ Water Solutions

This website is owned and operated by HQ Water Solutions LLC.

HQ Water Solutions LLC
307 S. Lime St.
Lancaster, PA 17602

Phone: 717.926.0435
Email: info@hqwatersolutions.com

2. Use of This Website

You may use this website for lawful purposes only. You agree not to use this website:

  • In any way that violates applicable laws or regulations
  • To submit false, misleading, or incomplete information
  • To interfere with the operation or security of the website
  • To attempt unauthorized access to the website, its hosting environment, or related systems
  • To use the website in a way that may damage HQ Water Solutions’ reputation or services

We reserve the right to suspend or restrict access to the website if we believe a user has violated these Terms & Conditions.

3. Information on This Website

We make every effort to keep the information on this site accurate and up to date. However, all website content is provided for general informational purposes only.

Descriptions of products, services, service areas, scheduling availability, water treatment options, and other content may change without notice. Use of this website does not guarantee the availability of any product, service, appointment date, financing option, or service area coverage.

4. No Professional, Technical, or Health Guarantee

Information on this website is not a substitute for an in-person evaluation of your water quality, plumbing system, water treatment equipment, or property conditions. Water conditions vary from home to home and business to business. Any recommendations made through website content are general in nature and may not apply to your specific situation.

A water test, service visit, inspection, or consultation may be required before a final recommendation, quote, or scope of work can be provided.

5. Quotes, Estimates, and Service Requests

Submitting a contact form, scheduling a service call, requesting a quote, or signing up for a free water test or consultation does not create a binding agreement for services.

Any quote, estimate, recommendation, or proposed service is subject to review and confirmation by HQ Water Solutions. Final pricing, timing, equipment recommendations, and service scope may vary based on site conditions, testing results, product availability, labor needs, and other factors.

6. User Submissions

If you submit information through this website, including through contact forms, consultation requests, newsletter signups, service requests, or quote requests, you agree that:

  • The information you provide is accurate and complete
  • You have the right to provide that information
  • We may use that information to contact you regarding your request, appointment, products, services, or follow-up communications, as described in our Privacy Policy

7. Privacy

Your use of this website is also subject to our Privacy Policy. Please review that page to learn how we collect, use, and protect information submitted through the website. HQ Water Solutions’ current Privacy Policy explains that the company may collect information you provide through forms and may contact you regarding your request, appointments, products, and services.

8. Cookies and Tracking Technologies

This website may use cookies, sessions, analytics tools, and related technologies to improve site performance, understand visitor behavior, and support advertising and marketing efforts. HQ Water Solutions’ existing Privacy Policy specifically states that the website uses cookies and may use Google Analytics and related advertising features.

9. Third-Party Tools and Links

This website may include links to third-party websites, services, financing providers, scheduling tools, maps, social media platforms, analytics tools, or embedded content. These third parties operate independently and may have their own terms, privacy practices, and policies.

HQ Water Solutions is not responsible for the content, availability, accuracy, or practices of third-party websites or services. Your use of third-party sites is at your own risk.

10. Intellectual Property

All content on this website, including text, graphics, logos, branding, layout, images, and other materials, is the property of HQ Water Solutions or its content providers unless otherwise noted. You may not copy, reproduce, republish, distribute, modify, or exploit website content without prior written permission, except for normal personal, non-commercial use.

11. Disclaimer of Warranties

This website is provided on an “as is” and “as available” basis. HQ Water Solutions makes no warranties, express or implied, regarding the website, including but not limited to warranties of accuracy, reliability, merchantability, fitness for a particular purpose, availability, or non-infringement.

We do not guarantee that the website will always be secure, error-free, uninterrupted, or free of harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, HQ Water Solutions shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, this website or reliance on its content.

This includes, without limitation, damages related to errors, omissions, interruptions, delays, loss of data, system failures, or third-party services linked to or integrated with the website.

13. Indemnification

You agree to defend, indemnify, and hold harmless HQ Water Solutions, its owners, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, or expenses arising from your misuse of the website, your violation of these Terms & Conditions, or your infringement of any rights of another party.

14. Changes to These Terms

HQ Water Solutions may update these Terms & Conditions at any time without prior notice. Changes become effective when posted on this page. Your continued use of the website after changes are posted means you accept the revised terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

16. Contact Us

If you have questions about these Terms & Conditions, please contact:

HQ Water Solutions LLC
307 S. Lime St.
Lancaster, PA 17602
717.926.0435
info@hqwatersolutions.com