When Ephrata homeowner James S. walked out of a local Sheetz, he never expected the solution to his persistent water issues to be waiting in the parking lot. After noticing the HQ Water Solutions truck, James struck up a conversation with owner Stephen to ask about challenges he was experiencing with his existing water treatment system.

That brief encounter led to a free water test and consultation later that week. During the appointment, our team discovered that James’ current system was no longer functioning properly and needed to be replaced. From there, we designed a custom treatment plan that included the following systems:

Whole-House Sediment Filter: Captures dirt, sand, and sediment before it enters the home, protecting plumbing and appliances while improving water clarity throughout the property.

Water Softener + Dual Media Whole-House Filtration: This dual-media conditioner treats chlorine, hardness, taste, and odor. Two separate media chambers maximize efficiency: the lower softens the water while the upper chamber uses activated carbon to remove objectionable tastes and odors.

With the new systems professionally installed by HQ Water Solutions, James now enjoys clean, soft water throughout his home; an upgrade that delivers long-term protection, peace of mind, and better water quality. Sometimes, the right solution arrives by chance, or  in this case, courtesy of a passing truck in the Sheetz parking lot.

Customer Says:

“Fate brought us together and Steven sealed the deal. With his genuine concern and professional manner I elected to use HQ for my new water softener. The install crew was very professional as well. Best quote received too!” – James S.